Terms of Use

1. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our Services for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to reverse-engineer, decompile, or disassemble any part of our Services
• Interfere with or disrupt the integrity or performance of our Services or servers
• Access our Services through automated means beyond the provided APIs without prior written consent
• Resell, redistribute, or sublicense API access without prior written consent from Arcnull
• Use the Services to transmit malicious code, spam, or harmful content
• Attempt to gain unauthorized access to any part of our Services or related systems
• Use the Services in any way that could damage, disable, or impair our infrastructure

2. Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials and API keys
• All activity that occurs under your account
• Ensuring your team members comply with these Terms
• Notifying us immediately at hello@arcnull.com if you suspect unauthorized access to your account

API keys are credentials. Treat them like passwords. Do not commit them to public repositories. If a key is compromised, rotate it immediately from your account settings. We are not liable for losses resulting from compromised credentials.

3. API Rate Limits

API endpoints are subject to rate limits based on your subscription tier. Rate limit headers are included in every API response:

Exceeding rate limits results in HTTP 429 responses with a Retry-After header. Persistent abuse of rate limits may result in temporary suspension or permanent termination of your account at our discretion.

4. Intellectual Property

5. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Our Services are provided on a best-effort basis. We may perform scheduled maintenance with reasonable advance notice where possible.

6. Billing

• Paid plans are billed monthly or annually in advance
• All fees are non-refundable except where required by applicable law
• We reserve the right to change pricing with 30 days written notice to your registered email address
• Failed payments will result in service downgrade after a 7-day grace period
• All prices are in USD unless otherwise stated
• You are responsible for any taxes applicable to your purchase in your jurisdiction

7. Cancellation and Termination

Cancellation by you.

You may cancel your subscription at any time through your account settings or by contacting hello@arcnull.com. Cancellation takes effect at the end of the current billing period. Upon cancellation, your access to paid features will end. Your data will remain accessible for 30 days, after which it will be automatically and permanently deleted.

Termination by Arcnull.

We reserve the right to suspend or terminate your account immediately, with or without notice, if we determine in our sole discretion that you have:

• Violated these Terms or our Acceptable Use Policy
• Engaged in fraudulent, abusive, or illegal activity
• Posed a security risk to our Services or other users
• Repeatedly exceeded rate limits or abused the platform
• Failed to pay fees owed after the grace period

Upon termination for cause, no refund will be issued. We will make reasonable efforts to notify you via your registered email address.

8. Warranty Disclaimer

We do not warrant that our Services will be error-free, secure, or free from interruption. We are not responsible for any data loss resulting from service interruptions or failures.

9. Limitation of Liability

10. Indemnification

You agree to indemnify, defend, and hold harmless Arcnull LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of or access to our Services
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any third-party rights
• Any data or content you transmit through our Services

11. Prohibited Use and Export Controls

You may not use our Services in violation of applicable trade sanctions or export control laws. You represent and warrant that your use of our Services complies with all applicable laws and regulations in your jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify active users via email at least 14 days before changes take effect

Your continued use of our Services after the effective date constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using our Services before the effective date.

Previous versions of these Terms are available on request.

13. Governing Law and Disputes

These Terms are governed by applicable law. Any dispute arising from these Terms or your use of our Services shall first be attempted to be resolved through good-faith negotiation between the parties.

If negotiation fails, disputes shall be resolved through binding arbitration. Either party may seek injunctive relief in any court of competent jurisdiction for violations of intellectual property rights.

Class action lawsuits and class-wide arbitration are not permitted.

14. General

15. Contact

For questions about these Terms: